In light of the impact of COVID-19 we're committed to doing what's best for our customers and staff. Out of an abundance of caution, we are only collecting appliances from outside of customer residences (patio, porch or behind garage) at this time. By moving your appliance outside prior to your pickup appointment, you'll allow our staff to safely collect and recycle your unit without physical contact with you. Thank you for your understanding.
Print release form for a no-contact pickup
How to Participate
- $50Â rebate check per qualifying refrigerator and/or freezer*
- Applicant must be an El Paso Electric Texas Residential Customer
- Applicant must own the appliance
- Refrigerators and freezers must be regular household size (10-30 cubic feet)
- Appliance must be in working (cooling) order, empty, clean and plugged in at the time of pickup
- Appliance will be picked up at no charge from your El Paso Electric billing account address
- Two units maximum per household and program year
- Rebate check will be mailed within six weeks after appliance pick up
For questions, call 888-409-8567
* Miniature and commercially sized refrigerators and freezers do not qualify. Any freezer must be a standalone unit. El Paso Electric reserves the right to revise program requirements and incentive levels at any time. Rebates are subject to availability.
Schedule Your Pickup
Please enter the number - digits only - of the street address listed on your residential account (ex. an individual residing on 3021 Oak Street would enter 3021) and the account holder's last name as it appears on your bill.
El Paso Electric Account Information
